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Customer Relationship Executive

No.5, Arcot Road, Virugambakkam, Chennai -600087, Chennai, Tamil Nadu Get Direction
Posted on: 25 May 2019

Job details


  • CATEGORY Help & Support
  • SALARY RANGE Less than 10000 PM
  • LANGUAGE English, Tamil
  • EXPERIENCE Does not Matter
  • JOB TYPE Full Time
  • GENDER Female
  • TIMINGS Regular Day Shift
  • NO. OF VACANCY 6

Job description


1. Primary Responsibilities a) Customer Feedback 1. Collects customer feedback 2. Plans corrective action with CRM b) In Moment Survey Complaint Registration 1. Register customer complaints based on low rating (1/2) in in-moment survey c) Customer Complaint Management 1. One point of contact for customer complaints by receiving customer complaints through phone/web/email 2. Ensure resolution of customer complaints

Benefits with this employer


  • Verified Mobile Number
  • PF/EPF

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