Customer Relationship Manager

Job details

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Job description

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Deliver extraordinary customer care by responding to questions concerning customer accounts Process card applications in a timely and comprehensive manner Grow and nurture customer relationships Document necessary account information and offer custom solutions that benefit the customer. Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality

Benefits with this employer

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