Customer Support Executive In Janak Puri, Delhi

Job details

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Job description

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We are a fast growing e-commerce company looking for talented individuals in our customer support team to grow the company together! Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. Follow up to ensure that appropriate actions were taken on customers' requests. Refer unresolved customer grievances or special requests to designated departments for further investigation.

Benefits with this employer

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