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Telecaller Executive

10/17, 6th Cross, 17th “a” Main, Ns Palya, Btm, 2nd, Bengaluru, Karnataka Get Direction

Posted on: 23 Aug 2018

Job details

CATEGORY BPO
SALARY RANGE 11000 - 15000 PM
LANGUAGE English, Kannada
EXPERIENCE 6 – 9 Years (Experienced)

JOB TYPE Full Time
GENDER Any
TIMINGS Regular Day Shift
NO. OF VACANCY 3

Job description

Telecaller Executive Job Description: •Experience :Fresher's/Experience (0-2 Years) •Process: Females Customer Support / Telecallers •Good communication skills, Convincing skills •Timely Follow-up with the Clients through email and phone •Responsible for answering 70+ business customer phone calls per day. •Accurately enter service requests in Pola booking software from phone and email •Use excellent service and communication skills to work toward a positive resolution for both the customer and Pola cabs •Increase customer loyalty by providing customers with fast and friendly service.Ability to ask questions, determine what support the customer requires, and correctly route service requests. •Accuracy in obtaining customer information for Pola cab database •Maintain weekly/Monthly reports Desired Candidate Profile& Salary •Any Graduate - Any Specialization & Diploma •Languages: Good English & Kannada ( Kannada added advantage ) •Salary: 11KPM-13KPM + Incentives