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Telecaller Executive

10/17, 6th Cross, 17th “a” Main, Ns Palya, Btm, 2nd, Bengaluru, Karnataka Get Direction

Job Details

  • CATEGORY BPO
  • SALARY RANGE 11000 - 15000 PM
  • LANGUAGE English, Kannada
  • EXPERIENCE Experienced
  • JOB TYPE Full Time
  • GENDER Any
  • TIMINGS Regular Day Shift
  • NO. OF VACANCY 3

Description

Telecaller Executive 

 

Job Description : 

 

• Experience :Fresher's/Experience (0-2 Years)    
• Process: Females Customer Support / Telecallers
• Good communication skills, Convincing skills
• Timely Follow-up with the Clients through email and phone
• Responsible for answering 70+ business customer phone calls per day.
• Accurately enter service requests in Pola booking software from phone and email
• Use excellent service and communication skills to work toward a positive resolution for both the customer and Pola cabs
• Increase customer loyalty by providing customers with fast and friendly service.
Ability to ask questions, determine what support the customer requires, and correctly route service requests.
• Accuracy in obtaining customer information for Pola cab database
• Maintain weekly/Monthly reports  

 

 

Desired Candidate Profile & Salary

• Any Graduate - Any Specialization & Diploma 
• Languages: Good English & Kannada ( Kannada added advantage )
• Salary: 11KPM-13KPM + Incentives

 

Benefits With This Employer

  • Verified Mobile Number
  • Competitive Salary
  • Free Breakfast
  • Minimum 1 Weekly Leave
  • Commission/Incentive
  • Yearly Bonus
  • PF/EPF

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