This job has been expired a while ago. Please use your discretion.

Telesales Executive

India, India, India Get Direction

Posted on: 30 Sep 2019

Job details

CATEGORY BPO
SALARY RANGE 16000 - 20000 PM
LANGUAGE
EXPERIENCE 6 – 9 Years (Experienced)

JOB TYPE Full Time
GENDER Any
TIMINGS Regular Day Shift
NO. OF VACANCY

Job description

Job Description / Responsibilities1.Receive inbound & dial outbound calls to help members for Travel plans2.Answer member questions, as well as question members to obtain full understanding of what information is being requested.3.Document all calls with regards to member inquires accurately.Monitor CRM so call returns are done in a timely fashion.4.Follow-up with members within a 24-hour period in regard to the initial phone call. Even if it is to just touch base and let members know that their inquiry is still be researched.5.Knowledge of Travel related products6.Provide quality customer service on every call.7.Communicate clearly and effectively with members.8.Promote good listening skills.9.Manage length of calls.10.Recognizing and managing assertive member calls.11Promote teamwork and call center success.12.Review/Research monthly articles on Effective Telephone & sales Techniques.13.Listen to and critique recorded conversations for purposes of improving customer skills.Organize and prioritizes duties.14.Achieve daily, weekly and monthly revenue goals.Skills required:Excellent communication skillsExcellent selling skills (over the phone).Travel sales experienceCall Centre experienceAbility to achieve targets.